We recommend 16 to be the youngest to attend a course with us, to be able to get the most from it. If anyone younger than 16 would like to attend a course with us, please contact us via hello@prufrocktraining.com before making a booking, and we can advise.

Receipts and booking information will be issued via two separate emails once payment has been made and your booking is confirmed.

Please ensure you read the two emails thoroughly, as they include all of the details of your booking and attending a course with us;

1. Email titled ‘Order #xxxx confirmed’ sent from hello@prufrocktraining.com

2. Email titled ‘Booking Information’ sent from our booking system; notifications@bookthatapp.com

Many email account providers offer a filter service to protect you from unwanted junk mail. It's possible that your email confirmation from us has been mistakenly filtered by this service; so if you don't receive the two emails from us within 1 hour of booking, please check your junk mail folders first, and then contact us via hello@prufrocktraining.com

You get one automatically as part of the booking process. When booking a course online we’ll send you a confirmation email that will include a booking reference number. You’ll need your booking reference if you want to contact us regarding your booking.

No, just let the baristas in the cafe know you’re here for a class when you arrive.

You can call us on +44 (0)20 7886 8842‬ 9am – 5pm daily, or send us an email at hello@prufrocktraining.com Please have your booking reference number to hand, or include it in the email.

If we're hosting a training session we might not be able to come to the phone. If you would like us to call you back, please leave a message with your name and what you wanted to talk about, and we’ll give you a call as soon as we can. Please note that we only call back numbers that have left us a message or sent us an email. Thank you!